The Well House is a nine-bedded respite unit
for adults with learning disabilities within the 18 - 65 years age range.
Referrals are made generally through assessment teams although private
referrals are accepted only on the condition of the relevant paperwork
and assessments being in place. We also accept direct payments and are
registered providers for the East Sussex Homecare vouchers.
Clients stays are for a maximum of three weeks at a time.
The Well House does not take emergency admissions. However if the relevant
paperwork is in place and a bed is available we will accommodate the client
for an agreed amount of nights.
The Well House is a spacious unit run by an experienced and caring
staff team, who are continually updated on all relevant training.
Residents are accepted across a wide spectrum of needs from autism,
epilepsy, challenging behaviour... and can also include people reliant
on wheelchairs. Each resident will have a Social Care Assessment as well
as an In House Care Assessment in place prior to arrival.
Clients with epilepsy are accepted on the condition that any specific
medication criteria /guidelines are in place. We will ensure that staff
with the appropriate training are available, i.e. invasive care and a basic
The Well House only has one wheelchair reliant client on each session;
we have an adapted bedroom and all appropriate equipment available to facilitate
this. We would expect any manual handling. Physio assessments in place
prior to stay.
Clients with challenging needs are accepted in the Well House if the
expected behaviour can be facilitated within the unit environment and the
dynamics of the client group. We will ensure that all guidelines on behaviour
management are in place and that all staff are fully updated on any behavioural
issues. If a client requires a 1-1 staffmg ratio this will be set up and
put in place.
The unit is not suitable for clients who have severe challenging
needs, as the required safeguards for such a client group are not in
place. The design and general lay out of the building is not appropriate
for clients who exhibit severe violent or destructive behaviour.
All new referrals have a home visit from a senior member of staff prior
to stay. During this visit both clients and carer are given the chance
to express any concerns they may have. At this time an in house assessment
of the clients needs is completed, this includes information on diet, communication,
medication, bedtime routine, any manual handling issues etc. This information
is then shared with staff team and used to make clients stay as comfortable
There are regular staff planning meetings, which will prioritise the
compatibility of group dynamics, as well as staffing ratios.
We offer facilities for residents with physical disabilities including
people with mobility problems. The ground floor is designed for full wheelchair
access. We have specialist equipment in place to meet these residents'
specific needs, including hoist, electric hospital bed, bath chair and
an electric height-adjusting chair.
The Well House will only have one high care client per session, so
that the needs of all residents are met within our staffing ratio.
Care is taken to ensure that any specialist needs of any individual
are put in place prior to stay e.g. Community Nursing support, 1-1 staffing
ratio and any specialised equipment or dietary needs.
Every effort is made to ensure successful group dynamics. However,
due to the nature of the service, should it arise that groups are not appropriately
structured this will be rectified through the use of the quiet lounge (reception)
, activities room or by using the minibus for trips out.
Experience shows that group structure and dynamics become easier to
manager as time goes on.